The National Association of Workforce Development Professionals (NAWDP) is hosting the Customer Service Methodology – Foundations of Workforce Professionals webinar with the Dynamic Works Institute on Tuesday, October 22nd, 3:00 PM.
Participants will explore how to identify customer needs and expectations to create positive customer satisfaction; place appropriate emphasis on excellence and speed of response in work performance; position workforce development programs as a primary community partner in the service area; and more.
Click here to learn more.