National Association of Workforce Development Professionals (NAWDP): Setting Excellence as the Standard: Improving Customer Interaction

The National Association of Workforce Development Professionals (NAWDP) will be hosting a webinar on Setting Excellence as the Standard: Improving Customer Interaction on Thursday, September 15^th, at 12:00 PM.

As workforce professionals, the work that we do daily impacts lives both directly and indirectly. We have the opportunity at every customer touch point to make this impact, even through our smallest interactions. When our standards are raised, so are the standards of the people that we serve. This webinar focuses on making excellence the standard, not the exception. Join us for some strategies and tactics to help us become more excellent. We will discuss ways to increase excellence in our customer interactions, in our workspaces, in our emotional intelligence, in our connections with our partners and in our programs. We want you to leave this webinar with specific action items that you can begin implementing right away! Why be average, when you can be excellent!

Click here to learn more and register.