Literacy Action
MISSION
Literacy Action’s mission is to build better futures by empowering adults with literacy, life, and work skills. Our vision is to break the intergenerational cycle of low literacy and poverty.
POPULATIONS SERVED
Adult Population
- Immigrants
- Individuals seeking to secure a better job
- Individuals without a high school diploma or GED
- Low-income individuals
- Public housing residents
- Refugees
- Returning citizens (previously incarcerated)
- Unemployed individuals
- Welfare recipients required to enter the workforce
Languages Supported
- English
Geography
- City of Atlanta
- DeKalb County
- Fulton County
Eligibility Restrictions
Participants must be 16 years of age or older and not currently enrolled nor required to be enrolled in high school.
SERVICES PROVIDED
Job Search & Placement
- Employment readiness counseling
- Employment screening
- Financial planning education
- Job search coaching
- Job search tools and information
- Mentoring
- Pre-placement assessment
- Referrals to training or training broker
- Resume development
- Sponsoring job clubs or peer-to-peer networks
- Varied job search and placement services
Supportive Services
- Adult literacy and basic education
- Case management
- Varied supportive services
Soft Skills Training
- Basic financial education
- Collaborating with others
- Communication (verbal and written)
- Conflict management
- Goal setting
- How to dress
- Interpersonal skills
- Interview skills
- Leadership
- Managing stress
- Planning / organizational skills
- Professional conduct
- Self confidence
- Time management
- Varied soft skills training
OCCUPATIONS SUPPORTED
Industry Recognized Credentials
- American Hotel & Lodging Educational Institute (AHLEI) - Certified Guest Service Professional (CGSP)
- American Hotel & Lodging Educational Institute (AHLEI) - Certified Maintenance Employee (CME)