From CobbWorks, Inc.:
The Business Services Professional participates as an active member of the Business Services Team working in coordination with the Workforce Programs Team. The incumbent assists with developing and executing the strategic direction related to business services with specific responsibility for implementing the delivery of business services authorized by the Workforce Innovation and Opportunity Act (WIOA); fosters a positive work environment; ensures attainment of performance metrics; plans, organizes, and manages workflow, activities and continuous quality improvement of programs; proactively identifies organizational needs and proposes solutions to address needs; provides exemplary customer service to internal and external customers.
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