BDI expects to have 60-70 openings within its contact centers this year. A quick review of Indeed and Randstad confirm that call center professionals are in high demand. As we will learn about on Wednesday, these are high-paying, entry-level positions that can open the doors for greater economic mobility for those who fill them.
Founded in 1989, the Bobby Dodd Institute (BDI) helps individuals with differing abilities live fuller, more independent lives by empowering them and offering the resources needed to maximize their potential, secure economic self-sufficiency, independence, and inclusion within their communities. BDI’s 2018 merger with AADD significantly expanded the organization’s program services by coupling family support functions with the workforce and career development initiatives that BDI has administered for decades. The result is a seamless one-stop shop centered around empowering and employing.
In addition to being a provider of services, BDI employs over 400 people across the Southeast. BDI’s growth in its numerous lines of business has resulted in numerous employment opportunities within its call center operations, landscaping and custodial businesses, administrative services, and warehouse operations.
On Wednesday, March 1st, MAX Talks with BDI will provide us an opportunity to hear from Joe Paolini, BDI’s VP of Business Services, and Troy Farina, Senior Director of Call Center Operations, about current and emerging workforce needs in the call center sector.
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ABOUT MAX TALKS
Launched in 2014, the mission of MAX is to advance economic competitiveness in the Atlanta region by strengthening connections, collaborations, and practices among workforce developers and organizations engaged in workforce development.
Through MAX Talks, MAX seeks to provide opportunities for workforce developers to hear directly from employers about their current and emerging workforce needs.