The National Conference of State Legislatures is hosting an NLPES Sponsored Webinar: Dealing with Difficult Stakeholders on Wednesday, February 28th, starting at 1:00 PM.
Legislative staff often find themselves interacting with stakeholders (members, constituents, etc.) who present themselves in challenging ways. Whether it’s an emotional issue, or the stakeholder lacks trust, dealing with these types of situations can take a toll. This workshop will explore techniques to deal effectively with these sorts of situations in a way that preserves the relationship.
Click here to learn more and register.