From the Atlanta Center for Self Sufficiency:
The Veterans Program Manager leads the agency’s efforts to provide outcome-based services that prepare homeless veterans to achieve employment, training and self sufficiency goals. Duties include program management, intake and assessment, job readiness and life skills training, career counseling, case management, job placement and job retention support, and data collection. The Veterans Programs Manager is also responsible for maintaining relationships with veterans’ services agencies, including the U.S. Department of Labor, Georgia Department of Labor, and the Veterans Administration.
Position Responsibilities / Essential Job Functions:
- Develop and manage essential services offered to homeless veterans, including recruitment, training, job placement, and job retention.
- Lead and maintain positive relationships with partners, including US Department of Labor, Georgia Department of Labor, Veterans Administration, as well as other local grantees.
- Cultivate and maintain relationships with referral partners, including but not limited to: developing partnership agreements (i.e. MOUs), consistently communicating about ACSS program and services, coordinating onsite and offsite recruitment activities, facilitating informational and orientation sessions, assessing clients for suitability, gathering documentation, and reporting.
- Manage an ongoing caseload of homeless veterans seeking to accomplish self sufficiency-related goals. Activities include referrals, support services, individual development planning, résumé development, job placement assistance, peer groups, and aftercare support.
- Maintain awareness of the region’s high demand industries and occupations and ensure that ACSS’ service delivery model can meet the needs of employers and other partners. Provide career counseling to participants to help them make appropriate career decisions and prepare them in terms of job responsibilities, salary and career scope.
- Cultivate and maintain relationships with training providers in various industries to match clients with skill development programs to enhance employment opportunities.
- As needed, facilitate various job readiness workshops, including résumé development, workplace ethics, job search and application, and interview skills.
- Ensure maintenance of accurate program records in accordance with ACSS guidelines and those of our funders.
- Prepare monthly and quarterly reports.
- Ensure that efforts to recruit, manage, and retain volunteer support are maximized.
- Maintain an understanding of ACSS’ programs, goals, and key issues.
- Represent the organization in the larger community and provide leadership for internal and external stakeholders.
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