The future of work is evolving in real time as organizations endure profound change on compressed timelines. Companies are experiencing supply chain stressors, security threats, inflation, mixed economic signals and changing customer expectations amid a tight talent market.
These accelerated transformations place greater pressure on a workforce that has been living and working through unprecedented times for more than two years. Mental health is being tested. Exhaustion and burnout have become common as people experience shifts in their values and priorities.
Accenture’s Future of Work 2021 research revealed that embedding individual and organizational resources across the worker experience could help workers to be happy, healthy and able to do their jobs, regardless of where they physically work. In 2022, we learned that although organizations increased their investment in some of these resources, the largest investment has been in getting the onsite work experience “caught up” to the remote one.
A focus on onsite does not align with workers’ preferences. Our 2021 research found that 83% of global workers saw a hybrid model (sometimes working remotely and sometimes onsite) as ideal, yet more workers are fully onsite today than before (36% in 2022 vs. 25% in 2021).
How can organizations compete in today’s all-out war for talent when workers aren’t accessing the support they need to be successful at work (wherever they work) and Net Better Off—stronger personally and professionally today, as compared to when they first arrived at the company?
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