The Division of Child Support Services (DCSS) Communication Center is seeking candidates for the position of Bilingual Child Support Services Agent 2. The incumbent must be fluent in Spanish. This is a telework position. Under general supervision, the Bilingual Child Support Services Agent 2 establishes and enforces child support obligations of responsible parents. Coordinates child support activities with legal, judicial, and public organizations.
Role and Responsibilities:
- Establishes child support obligations and ensures that such obligations are met.
- Communicates with clients and other constituents via telephone, email, correspondence, and direct contact to ensure that support obligations are met.
- Performs other professional responsibilities as assigned by supervisor.
Core Competencies:
- Home-based technology that is equipped with a Windows based operating system and high-speed internet access in order to receive the agency’s software applications required for candidates approved to telework.
- Compliance with State of GA teleworking policy requirements.
- Excellent oral, written, analytical, presentation, and interpersonal communication skills.
- Strong proficiency in the use of Microsoft Office Suite and/or standard software applications typically used in a corporate office environment.
Stronger Families for a Stronger Georgia. The Georgia Department of Human Services (DHS) is a dynamic state agency responsible for delivering a wide range of services to Georgia’s most vulnerable populations. Our mission is to strengthen Georgia by providing individuals and families access to services that promote self-sufficiency, independence, and protect Georgia’s vulnerable children and adults.
Start your career in public service. The Division of Child Support Services (DCSS) is the division within DHS that enhances the well-being of children by locating non-custodial parents; establishing paternity and support orders; enforcing and modifying support obligations; and collecting and distributing child support payments. This program promotes parent accountability and self-sufficiency while reducing the public responsibility for providing financial and medical support to children. DCSS also administers several outreach programs to include but not limited to Fatherhood, Prison Re-Entry and Parental Accountability Court. All of these outreach initiatives are devoted to increasing non-custodial parental involvement in the child’s life.
Click here to learn more and apply.
Click here to review the MAX Job Board.