First Step
MISSION
Income is the solution to breaking the cycle of homelessness. First Step’s mission is to end homelessness by helping men, women, and families develop a sustainable source of income. We accomplish the mission with two programs. First Step Staffing provides jobs to individuals who can work. First Step Benefits fast-tracks individuals with severe disabilities for disability income and health insurance. First Step works closely with housing partners to ensure that individuals transition to stable housing.
POPULATIONS SERVED
Adult Population
- Dislocated Workers
- Homeless
- Immigrants
- Individuals seeking to secure a better job
- Individuals with a criminal record (not previously incarcerated)
- Individuals with disabilities
- Individuals without a high school diploma or GED
- Low-income individuals
- Mature workers (over 55 years old)
- Military veterans
- Refugees
- Returning citizens (previously incarcerated)
- Unemployed individuals
- Welfare recipients required to enter the workforce
Languages Supported
- English
Geography
- DeKalb County
- Fulton County
- Gwinnett County
- Cobb County
- City of Atlanta
- Cherokee County
- Clayton County
- Douglas County
- Fayette County
- Henry County
- Rockdale County
SERVICES PROVIDED
Job Search & Placement
- Pre-placement assessment
- Employment readiness counseling
- Job search coaching
- Placing participants in private sector jobs
- Employment screening
- Varied job search and placement services
- Referrals to training or training broker
Post-employment Services
- Job performance coaching
- Post-placement follow-up
- Mentoring
- Varied post-employment services
Supportive Services
- Transportation assistance
- Varied supportive services
- Adult literacy and basic education
Soft Skills Training
- Adaptability
- Conflict management
- How to dress
- Interpersonal skills
- Managing stress
- Personal hygiene
- Communication (verbal and written)
- Customer service
- Professional conduct
- Self confidence
- Varied soft skills training